William Glasser MD

“We can only control our feeling and physiology indirectly through how we choose to act and think.”

Influence on SDC Framework Focus

Glasser’s “anti-psychiatry” therapy, commonly known as “choice theory” and “reality therapy,” focuses on the development of awareness in five basic areas to create a “quality world.” They are: survival, freedom, fun, power, and love and relationships. This approach helps clients uncover options and choices, which leads to specific actions, behaviors, and practical solutions based on “what is” in the present moment. 

Practitioners of reality therapy spend little time on diagnosis, analyzing the past, or traditional psychoanalytic methods. Instead, Glasser’s “anti-psychiatry” model focuses on the individual’s ability to self-direct as they increase awareness of mismatches between their “ideal” and “actual” experiences in these five areas. 

SDC Frameworks focuses on increasing the adult learner’s ability to appreciate their needs and situations, and skillfully self-determining how to manage their lives. 

A helpful representation of Glasser’s model titled “Your Quality World” can be found in the “ChangeWorks Collection”.

For an even closer look, add Dr Glasser’s books including Reality Therapy, Choice Theory: A New Psychology of Personal Freedom; Warning: Psychiatry Can Be Hazardous to Your Mental Health, and Defining Mental Health as a Public Health Issue to your library today. Find them here in the ChangeWorks Bookstore.

Bookstore
 

Key Contributions and Concepts 

Dr. William Glasser’s work on choice theory and reality therapy revolutionized how we understand human motivation, behavior, and relationships. By focusing on personal responsibility and internal control, Glasser offered practical frameworks for improving individual decision-making and interpersonal dynamics. The following sections explore his key concepts and their applications in therapy, education, and personal growth.

Choice Theory

Choice theory is a psychological model that includes five basic components – five basic needs: quality world, perceived world, total behavior, and 10 axioms. According to the Glasser Institute for Choice Theory, “Choice theory is based on the simple premise that every individual only has the power to control themselves and has limited power to control others.” Taking responsibility for one’s own life, and withdrawing from trying to control the decisions of others is a key benefit of applying choice theory [https://wglasser.com/what-is-choice-theory/].

Understanding the five basic components of choice theory provides insights into human motivation, decision-making, and behavior, empowering individuals to take responsibility for their choices and improve their relationships.

  • The five basic needs:  choice theory proposes that all behavior is chosen and driven by five basic needs - survival, love and belonging, power, freedom, and fun. These needs are universal and innate, motivating our choices and actions as we strive to fulfill them. 
  • The quality world: According to choice theory, people develop a "quality world," a personal mental picture of people, things, ideas, and experiences that represent what we most want or value. Glasser proposed that most of human unhappiness occurs when people compare their ideal to their experience of the real world. The quality world concept helps explain why people make certain choices and how they define satisfaction in their lives. According to Glasser, people align their decisions and are motivated by their continuous attempts to make their experienced world match their thoughts, feelings, ideas, and “pictures” of their quality world.
  • Total behavior: choice theory emphasizes that all behavior is composed of four interconnected components: acting, thinking, feeling, and physiology. These components are constantly present and interact with one another, influencing our overall behavior. Glasser refers to this as "total behavior.”
  • Perceived world: choice theory explains that we experience the real world through our perceptual system, which includes our total knowledge filter and valuing filter. This process influences how we interpret and respond to information from our environment.
  • Ten axioms: choice theory includes ten axioms, which are fundamental principles that guide understanding of human behavior and relationships. Some key axioms include:
    • The only person whose behavior we can control is our own.
    • All we can give another person is information.
    • All long-lasting psychological problems are relationship problems.

Understanding these components of choice theory provides insights into human motivation, decision-making, and behavior, empowering individuals to take responsibility for their choices and improve their relationships.

Reality Therapy

Reality therapy is a counseling method developed by Dr. William Glasser in 1965. Glasser developed choice theory as an evolution in his thinking as he taught and practiced reality therapy. Reality therapy is grounded in 3-R’s – realism, responsibility, and right and wrong. Together the 3-R’s provide a  framework for addressing psychological issues by focusing on present actions, personal responsibility, and ethical decision-making rather than past experiences or mental illness diagnosis. The goal of Glasser’s reality therapy was to create a more fulfilling life through learning to make better choices. 

  • Realism – is about facing problems directly and acknowledging the reality of one's situation. This principle encourages clients to maintain a realistic perspective, recognize attainable goals, and make difficult decisions when necessary. It often requires clients to ground themselves in the reality of who they are, how the world works, and what they can do in the present moment to improve their lives and relationships.
  • Responsibility – is about people being responsible for their own choices and behaviors. This concept teaches clients that they can only change their own actions, not those of others. It also involves understanding the consequences of one's choices and taking ownership of them. The goal is to help clients recognize their ability to make positive changes in their lives through their own decisions and actions.
  • Right and Wrong – is about the client’s values, beliefs, and morals. This principle helps clients explore and understand their own sense of right and wrong, while also recognizing that others may have different perspectives. It encourages clients to evaluate their behaviors against moral standards that promote personal integrity. This aspect of reality therapy aims to guide clients in making choices that align with their values and contribute to their overall well-being.

Reality therapy helps clients take responsibility for their choices and develop more effective behaviors to meet their needs. It emphasizes the importance of building and maintaining meaningful relationships as a key to mental health and well-being. The therapist guides clients to evaluate their current choices and develop plans to make more effective decisions in the future.

Quality School Movement

The Quality School Movement is an educational program that applies choice theory principles in schools to create a more positive and effective learning environment. The Quality School approach emphasizes non-coercive methods, competency-based learning, and the development of strong, supportive relationships between teachers and students. Glasser thought that traditional grading systems could be discouraging to students so shifted focus from getting grades to helping students become competent in areas that they found interesting.

Biography

William Glasser was born on May 11, 1925 in Ohio. He described his mother as extremely controlling and his father, a watch and clock repairman, as very laid back and not at all overbearing. Though his parents did not get along, they exhibited a lot of love for him. 

Glasser started his studies at Case Western University in chemical engineering before transferring to its medical school. He went on to train in  psychiatry at UCLA and the Veterans Administration Center in Los Angeles, earning his degree in psychiatry in 1953.

Dr. Glasser was in private practice in Los Angeles from 1956 to 1986 and during this time he developed his theories and expanded his career into lecturing and writing. He developed “reality therapy” and “choice theory”, two approaches to psychiatric care that were controversial because they relied on the impact of choices and behaviors and did not incorporate the ideas of mental illness or chemical imbalances, which were popular in the psychiatry dialogue at the time.  

In 1967, Glasser founded The Institute for Reality Therapy (now William Glasser International), which supports the growth of choice theory and reality therapy. 

Throughout his career he authored over 20 books.  Dr. Glasser also received numerous awards for his contributions to the field of counseling and psychotherapy, including: 

  • ACA Professional Development Award (2003) and the "Legend in Counseling Award" (2004).
  • Master Therapist designation by the American Psychotherapy Association (2005).
  • The California state senate recognized him for his lifetime achievements and meritorious service to humanity (2013).

 Glasser passed away on August 23, 2013, leaving behind a legacy of innovative approaches to mental health and personal growth. His ideas continue to influence counseling, education, and management practices worldwide.

Glasser was married twice, first to Naomi, with whom he had two children. In 1995 he married Carleen Floyd, who was his "soul mate and co-author.” He had five grandchildren and two great-grandchildren at the time of his death.

Book Store

 

Mental Health or Mental Illness? (1960; Harper & Row). 

  • Challenges traditional concepts of mental illness and introduces Glasser's early ideas on personal responsibility.

Reality Therapy (1965; Harper & Row). 

  • Introduces Glasser's innovative approach to psychotherapy, focusing on present behavior and personal responsibility.

Schools Without Failure (1969; Harper & Row). 

  • Applies Reality Therapy principles to education, proposing ways to reduce school failure.

Positive Addiction (1976; Harper & Row). 

  • Explores the concept of beneficial addictions like meditation and running for personal growth.

Stations of the Mind (1981; Harper & Row). 

  • Expands on Reality Therapy ideas, explaining brain function in relation to behavior and feelings.

The Quality School (1990; HarperCollins). 

  • Proposes a new approach to school management without coercion to improve education quality.

Choice Theory: A New Psychology of Personal Freedom (1998; HarperCollins). 

  • Comprehensive explanation of Choice Theory and its applications.

Warning: Psychiatry Can Be Hazardous to Your Mental Health (2003; HarperCollins). 

  • Critiques traditional psychiatric practices and promotes Choice Theory alternatives.

Take Charge of Your Life: How to Get What You Need with Choice Theory Psychology (2013;  iUniverse). 

  • Offers practical advice on applying Choice Theory principles for personal growth and satisfaction.